Shipping

IMPORTANT: WE ARE ONLY SHIPPING TO AUSTRALIA AT THIS STAGE DUE TO THE CURRENT DELAY IN SHIPPING TIMES. 

As soon as world wide shipping times are more consistent we will commence shipping to our beautiful global community once again.

Thank you for your patients while we work through this together and looking forward to providing you with as much value from afar as I can.

Cheers,
Chels xx

Currently we offer complimentary standard shipping Australia wide* ( For orders over $70 )

Once you receive a confirmation email that your order has been shipped, please allow between 7-14 business days for your order to arrive.

If you have any questions regarding your order, please contact support@theorganisingplatform.com

Which countries do you ship to? TBC

We ship worldwide* and all orders are dispatched within 2 business days of placing your order. 

Can I track my order?

Yes, all orders come with a tracking number, which you will receive in an email once your order has been dispatched.

Will I have to pay taxes and duties?

It’s important to note that once you order reaches its final destination, your order may be subject to import duties and taxes, which is paid by the customer. Please contact your local customs office for further information.

The Organising Platform
[Re: Privacy Compliance Officer]
PO BOX 195 , Montmorency VIC 3094, Australia

What if my item arrives damaged or is lost in transit? 

We inspect every item before it is shipped out, therefore, we cannot accept any responsibility once it has left our warehouse and if your item is lost in transit or arrives damaged due to carrier carelessness. Please contact the shipping carrier for further information on your order. We would also be happy to assist should there be any problems: support@theorganisingplatform.com. Please note, we are not responsible for stolen packages or any address and order errors made by the customer.